Privacy Policy

Effective: July 17, 2026

1. Information We Collect

Contact details you provide (name, email, phone, company), the content of your calls and messages with Agent 20SEVEN, appointment preferences, and technical data such as IP address, device, and browser.

2. How We Use It

• Answer your inquiries and complete requested services.
• Schedule, confirm, and follow up on appointments.
• Improve our AI models, quality assurance, and training.
• Comply with legal obligations and prevent fraud.

3. Call & Message Recording

Interactions may be recorded and transcribed. Recordings are stored securely and access is restricted to authorized personnel.

4. Sharing

We share data only with vetted service providers (telephony, messaging, AI, calendar, and email delivery) under confidentiality obligations, or when required by law. We do not sell personal information.

5. Retention

We retain data only as long as necessary for the purposes above and to meet legal, tax, and accounting requirements.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise these rights.

7. Security

We use reasonable technical and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

8. Changes

We may update this policy from time to time. Material changes will be reflected by updating the effective date above.